MQG Guild Renewal Guide Renewal Timeline November We strongly recommend beginning member renewals within your guild in November. This will give you plenty of time for multiple reminders to your members and help you get a solid number sooner in the renewal process. How to handle your membership roster Do not remove anyone until you are ready to renew with the MQG.Conduct your internal renewals, and add new members.When you have concluded your renewals, remove any member who hasn’t renewed. If these changes move your guild into a new membership tier, let us know so that we can update your invoice. Simply send us an email to firstname.lastname@example.org letting us know your membership level has changed, and that you would like a new invoice. January 1 – March 31 On January 1st, all guilds will go into “graced” status, and there will be no interruption to member access. Guilds will remain “graced” until the renewal dues are paid. Once the dues are paid, the guild status will update to “Active” and the expiration date will update to December 31st. April 1st If you don’t renew before March 31st, your guild status will move to “Lapsed” and member access will end. You can still renew your guild after expiration, but we recommend not waiting that long. Your Guild’s Invoice An email will be sent to your guild’s contact email address with a link to the membership invoice. To view or update that email address, a Key Contact should log in, go to Your Organization, and edit contact info as needed. Things to pay attention to on the invoice: Membership Tier Level – will reflect the membership tier level that was accurate for your guild based on the number of member profiles linked to your account on December 31st. Things to ignore on the invoice: Due Date – the automatic due date is two weeks from invoice generation. The real, MQG-set due date is March 31. Member Names – these are only a snapshot and are not important. To Pay Your Invoice Open the invoice by clicking on the link in the email. Scroll down and click on the gray Pay Invoice button. This will open the payment window for you to pay online. You can also access your guild’s invoice from your profile page. Hover your mouse over the “My Profile” tab, and select the “Your Organization” option. Click on the “Invoices” link in the menu. You will now see a list of all of your guild’s invoices. Click on the number of the invoice to open it.